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Information related to events and Covid-19.
New Changes for Covid-19
Our 3 Step Cleaning Process Step 1 First we vacuum all grass and leaves from each inflatable. We use shop vacs to achieve this. Step 2 Next we wash away all dirt & mud with soapy water. This process is very similar to what you might observe washing a car. Step 3 Our next step is to use an EPA approved disinfectant for combatting Covid-19. The name of the disinfectant we use is Simple G
What happens if I need to cancel my event due to Covid-19?
All reservations can be cancelled for any reason including school closure, hurricanes/inclement weather, or an emergency at any time until the date/time of your party. You will not lose any amount paid and we will apply store credit to your account to be used at anytime. **Please Note: Due to Covid-19 We are not able to process any refunds under any conditions at this time. **We anticipate schools to reopen after summer which is when you can reschedule your event along with many major school di
Can you provide multiple separate gift cards for a large balance paid?
Yes many customers have expressed interest in multiple gift cards being distributed for a large lump sum amount. Only the person on the account that placed the order may call in and request multiple gift cards in the amount of $25, $50, $75, $100, or $250 amounts. If the requester no longer works for a company, you may verify you have authorization by sending us an email to firstname.lastname@example.org The requester must know the email address on file and party date contact information a
My school district is closing due to Covid-19 and I need to cancel my order.
All reservations can be cancelled for any reason including school closure, hurricanes/inclement weather, or an emergency at any time until the date/time of your party. How to Cancel: Simply log in to your my account and click the cancel order button. Your store credit will be updated immediately. If you have general questions we are available for chat 24hrs a day. Call us at (281) 606-5867 or nationally at 1-855-627-7594 Email responses within 24hrs avai