All reservations can be cancelled for any reason including school closure, covid, hurricanes/inclement weather, or an emergency at any time until the date/time of your party.

How to Cancel:
Simply log in to your my account and click the cancel order button. Your store credit will be updated immediately. You can use your store credit to schedule a party at any time during the future. Store credit does not expire and can be transferred to anyone with the schools permission.

If you have general questions we are available for chat 24hrs a day. Call us at (281) 606-5867 or nationally at 1-855-627-7594 Email responses within 24hrs available at reservations@skyhighpartyrentals.com

If an inflatable collapses, exit children and check the electrical breaker. Most times the breaker will turn off from too much power. If Wind speeds exceed 15mph turn the inflatable off and exit the inflatable.

Before renting an inflatable, call 811 to have water lines flagged. Only allow us to setup away from sprinkler lines. We are not responsible for damage to sprinkler lines, especially after staking inflatables down to the ground where you ask.

Gate entrances must be 3.5ft wide or larger for most inflatables. We are not responsible for damage to gates that are severely rusted or rotting during transportation of the inflatable. We are not responsible for damage to grass during transportation or normal use of an inflatable.
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