Q: New Changes for Covid-19

${youtube}<a href="HA1eUqAhwoc">Sky High Party Rentals commitment to deliver clean safe fun. </a> Our 3 Step Cleaning Process <hr /> Step 1 First we vacuum all grass and leaves from each inflatable. We use shop vacs to achieve this. Step 2 Next we wash away all dirt &amp; mud with soapy water. This process is very similar to what you might observe washing a car. Step 3 Our next step is to use an EPA approved disinfectant for combatting Covid-19. The name of the disinfectant we use is Simple Green Pro D 5 cleaner and Simple Green Pro 3. Both these products have demonstrated effectiveness against viruses similar to 2019 Novel Coronavirus (COVID-2019) which helps to eliminate 99.9% of germs. We apply this product to anywhere someone might have come in contact with clean towels. This includes netting, pillars, floors, sliding surfaces, pop-up crawlers, steps, and handles. ${youtube}<a href="8-9tILOlAMM">Watch our new safety video </a> Our Commitment to Our Employees and Customers | New: As of April 5th, 2020 all employees are wearing masks and disposable gloves during cleaning and delivery/pick up. ****We understand the great responsibility that we’re taking on as an essential business during a time of crisis. Our employees are following the most aggressive safety precautions to ensure safety for all during the COVID-19 pandemic. We’re continuing to make efforts to support our front-line teams. ![](https://storage.crisp.chat/users/helpdesk/website/a1fd1f9323532000/bounce-hou

Question 1

New Changes for Covid-19

Accepted Answer

${youtube}Sky High Party Rentals commitment to deliver clean safe fun.

Our 3 Step Cleaning Process

Step 1 First we vacuum all grass and leaves from each inflatable. We use shop vacs to achieve this.

Step 2 Next we wash away all dirt & mud with soapy water. This process is very similar to what you might observe washing a car.

Step 3 Our next step is to use an EPA approved disinfectant for combatting Covid-19. The name of the disinfectant we use is Simple Green Pro D 5 cleaner and Simple Green Pro 3. Both these products have demonstrated effectiveness against viruses similar to 2019 Novel Coronavirus (COVID-2019) which helps to eliminate 99.9% of germs. We apply this product to anywhere someone might have come in contact with clean towels. This includes netting, pillars, floors, sliding surfaces, pop-up crawlers, steps, and handles.

${youtube}Watch our new safety video

Our Commitment to Our Employees and Customers

| New: As of April 5th, 2020 all employees are wearing masks and disposable gloves during cleaning and delivery/pick up.

****We understand the great responsibility that we’re taking on as an essential business during a time of crisis. Our employees are following the most aggressive safety precautions to ensure safety for all during the COVID-19 pandemic. We’re continuing to make efforts to support our front-line teams.

![](https://storage.crisp.chat/users/helpdesk/website/a1fd1f9323532000/bounce-hou

Question 2

Do I need to have constant water plugged in to the evaporative cooling fan rental or misting fans?

Accepted Answer

No, it is not required to have the fan hooked directly to a water source. It can be pre-filled and last up to 4hrs.

Question 3

What happens if there is bad weather on the day of my party?

Accepted Answer

Weather Policy

We have one of the most flexible weather policies out of most party rental companies in town. You have until the time our drivers setup at your location to cancel, and not lose your deposit. Even if our drivers get there and it's raining, let us know you want to cancel and reschedule and we will issue you store credit for any amount paid which you can use towards a new reservation.

You can also choose to reschedule your reservation prior to your event anytime. This is convenient if you want to alert your guest days before and plan for another date. Keep in mind however that weather reports change so much from day to day and can be highly inaccurate. What's worse is that it may rain for 1 hour in one part of the city and then be sunny the rest of the day.

If it rains after we have already setup, you are responsible for full payment. Keep in mind that if it rains partially during your party, you can always continue use after it rains. We do recommend drying your party rentals off with a towel to avoid slipping. You should also insure that any blowers and electrical plugs stay as dry as possible.

Please Note: **Due to Covid-19 We are not able to process any refunds under any conditions at this time. **

Click here to go back to our website.

Question 4

What is the maximum height and weight of mechanical bull riders?

Accepted Answer

We recommend a minimum user height of 48 inches and a maximum weight of rider of 300lbs.

Question 5

Do I need to take my shoes off inside the bounce house?

Accepted Answer

Yes, shoes must be taken off on inflatables.

Question 6

What is the correct riding position for riding the bull?

Accepted Answer

. To keep the ride safe and to ensure the longevity of the equipment, please ensure the rider uses the correct position: • Sitting in the centre of the saddle. • Leaning slightly back with the legs and feet pulled up backwards (as they would in stirrups). • Holding onto the rope with one hand only. • Do NOT ride around the neck. This is very dangerous. • Do NOT allow riders to use the horns & ears as grab handles.

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