SHPR Help
  • English
Go to website
How can we help you?

Featured & Frequently Read Articles

  • When do I pay for my order?
  • New Changes for Covid-19
  • What is the minimum height & max weight for mechanical bull riders?
  • What are the power requirements of the mechanical bull?
  • Does the water hose stay connected to the misting fans?
  • What happens if there is bad weather on the day of my party?

Browse All Categories

  • FAQFrequently Asked Questions
  • Covid-19Information related to events and Covid-19.
  • SafetySafety Rules
  • Tax Exempt/SchoolsHow to place an order if you are tax exempt.
  • Weather/CancellationsWhat happens if it's going to rain on the day of your party? This FAQ category goes over the cancellation and store credit policy for Sky High Party Rentals.
  • TentsInformation related to tent setups.
  • Add Items/ChangesHow to Add or Remove items from an order.
  • Heaters/Coolers/GeneratorsInformation on coolers, fans, heaters and generators.
  • Water ActivitesTroubleshoot water slides, dunk tanks, and water games.
  • Delivery StatusQuestions about deliveries.
  • Power/DeflationPower Questions. What to do if a bouncer deflates or you are unsure if you have enough power. We provide tips & ideas to help figure out your requirements.
  • ParksEvents at parks.
  • ConcessionsHow to use/ troubleshooting.
  • Mechanical BullsQuestions and details related to Mechanical Bull.
  • Space RequirementsHow much space will I need?
  • Virtual RealityInformation related to virtual reality events.
  • Zorbs/Hamster BallsInformation related to Zorb Hamster Balls.

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2023SHPR Help