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Delivery Status
Questions about deliveries.
What time is delivery and pickup?
We deliver 1-2 hours before your event and pick up 1-2 hours after. Check My Account the day before for exact times.
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Do we deliver to your Houston suburb
Yes. We deliver free to standard zones 15-20 miles from our warehouse, with small fees for farther locations. Service includes greater Houston, Dallas-Fort.
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Gated property delivery: what does the driver need?
Share gate codes, unlock side gates, or be home to open. Provide the driver's phone number in advance to avoid redelivery fees.
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Same-day and last-minute rentals: availability
Same-day and next-day rentals available based on route schedule. Cutoff for next-day delivery is 10 PM the day before.
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What if my driver is lost or hasn't arrived yet?
Your driver will call you
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