• What time will you deliver or pick up my order?

  Typically, we drop-off at least 1-2 hours prior to your event’s start time and pick-up items within 1-2 hours after your requested end time. You may also receive further communication about drop off and pick up if we have another rental in your area on a different day. On the day before your party we start working on the schedule for drivers. You can often find the times we will setup in your My Account page the day before your party date.Few readers

• Can you do a same-day or last-minute rental?

  Yes — same-day and next-day rentals are possible if we have availabilityFew readers

• I have a gate code / locked gate / HOA — what does the driver need?

  Tell us in advanceFew readers

• Do you deliver to [Katy / Sugar Land / Cypress / Woodlands / Spring / Conroe / Pearland / Kingwood / League City / Pasadena]?

  Yes — all of those are within our standard service areaFew readers

• What if my driver is lost or hasn't arrived yet?

  Your driver will call youFew readers