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How to place an order if you are tax exempt.
What if I am tax exempt?
A large amount of our customers are non profits which do not pay sales tax due to being classified as tax-exempt. We have two options we recommend to place an order for tax-exempt organizations. Option 1: You can place your order now & pay only 50% at checkout. Afterwards just email us a copy of your tax exempt form to email@example.com so we can take off the taxes. Option 2: You can create an account from our my account area and email us a copy of your tax exempt form. We wi
What if my school needs to pay with a Purchase Order?
We accept purchase orders for payment from all school districts. You will need to make the order by email or phone if you do not have an advanced payment option using a credit card online. 50% deposits are required for orders under $1,000. A 25% deposit is required for orders under $1,000. If your school is unable to make a down payment, one of our support agents can still make your reservation. We only ask that you have a back up plan in case of inclement weather like moving the party inside a
Can you provide inflatables for an overnight “lock-in” party?
Yes, however, our website does not include the option for some products to be booked past 10 pm. In those cases, you must give us a call at (281-606-5867) or you may email us to set up a reservation later than 10pm. There may be a special delivery/pick up surcharge. An alternative option is you can select 8am (next morning) pick up for the next day for the most cost effective option. Please note, we may actually pick up as late as 2pm, but have the option to pick up as early as 8am if the items
What happens if I need to cancel my event?
All reservations can be cancelled for any reason including school closure, hurricanes/inclement weather, or an emergency at any time until the date/time of your party. **Please Note: Due to Covid-19 We are not able to process any refunds under any conditions at this time. **We anticipate schools to reopen after summer which is when you can reschedule your event along with many major school districts in Houston working with us during this difficult time. How to Cancel: Simply log in to your my