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Add Items/Changes
How to Add or Remove items from an order.
How to make changes to a scheduled event.
Should you need to cancel your order at anytime simply press the gray Cancel Button located in the Order Details in your my account page. To cancel an order: Login to your My Account page here Click on View Details of your order. Scroll down and click Cancel Order Confirm Cancellation on the confirmation popup. Any amount paid will be ap
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How do I change the date of my party?
To Reschedule your Sky High Party Rentals order, login to your my account page here. Click on View Details of the order you want to Reschedule. Scroll down and click on Reschedule. Select the new date(you may have to double click the new date) & select the correct start/end time, then click Change Date. Confirm Changes in the popup to change th
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Can I swap one item for another after booking?
Yes, if (1) the new item is available on your date, and (2) any price difference is settled
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Can I extend the rental overnight? What about multi-day rentals?
Yes
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Can you pick up after 8:30 PM? My event runs late.
Standard pickup is 3–8:30 PM
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Can I add more items to an existing order?
Yes
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