A large amount of our customers are non profits which do not pay sales tax due to being classified as tax-exempt. We have two options we recommend to place an order for tax-exempt organizations.

Option 1: You can place your order now & pay only 50% at checkout. Afterwards just email us a copy of your tax exempt form to reservations@skyhighpartyrentals.com so we can take off the taxes. Option 2: You can create an account from our my account area and email us a copy of your tax exempt form. We will then locate your account and make it so taxes are always exempt from your online orders.

If you have general questions we are available for chat 24hrs a day. Call us at (281) 606-5867 or nationally at 1-855-627-7594 Email responses within 24hrs available at reservations@skyhighpartyrentals.com

If an inflatable collapses, exit children and check the electrical breaker. Most times the breaker will turn off from too much power. If Wind speeds exceed 15mph turn the inflatable off and exit the inflatable. Supervision is required at all times

Before renting an inflatable, call 811 to have water lines flagged. Only allow us to setup away from sprinkler lines. We are not responsible for damage to sprinkler lines, especially after staking inflatables down to the ground where you ask.

Gate entrances must be 3.5ft wide or larger for most inflatables. We are not responsible for damage to gates that are severely rusted or rotting during transportation of the inflatable. We are not responsible for damage to grass during transportation or normal use of an inflatable.

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