Articles on: FAQ

When do I pay for my order?

A 50% down payment is due at the time of the order to make your reservation. The remainder of the payment is due 2 days before your event (of course, you can pay early, if you prefer). For orders over $1,000 we only require a 25% down payment.


Two days before your party, we will charge all cards on file the full balance of the order or will contact you if you prefer to pay using a different card.


Accepted payment methods:

  • Credit/debit cards (Visa, Mastercard, Amex, Discover) — preferred and fastest
  • Cash on delivery for the balance after a card deposit (we prefer not to accept cash)
  • Business checks ONLY from schools, government agencies, churches, and registered nonprofits — we do not accept personal checks


For schools, government agencies, or nonprofits that need to pay with purchase orders or business checks, please call us at (281) 606-5867 to make a reservation. Request the PO well in advance before your event, or pay with a school credit card.


If you have general questions we are available for chat 24hrs a day. Call us at (281) 606-5867 or nationally at 1-855-627-7594. Email responses within 24hrs available at reservations@skyhighpartyrentals.com

Updated on: 06/05/2026

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