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Featured Articles

  • What time will you deliver?
  • When do I pay for my order?
  • How do i cancel my order and get store credit?
  • How do I book an order?
  • How do I reschedule my order to a new date?
  • How do I confirm event details about my party?

Browse All Categories

  • FAQFrequently Asked Questions
  • Covid-19Information related to events and Covid-19.
  • SafetySafety Rules
  • Tax Exempt/SchoolsHow to place an order if you are tax exempt.
  • Weather/CancellationsWhat happens if it's going to rain on the day of your party? This FAQ category goes over the cancellation and store credit policy for Sky High Party Rentals.
  • TentsInformation related to tent setups.
  • Heaters/Coolers/GeneratorsInformation on coolers, fans, heaters and generators.
  • Add Items/ChangesHow to Add or Remove items from an order.
  • Water ActivitesTroubleshoot water slides, dunk tanks, and water games.
  • Delivery StatusQuestions about deliveries.
  • Power/DeflationPower Questions. What to do if a bouncer deflates or you are unsure if you have enough power. We provide tips & ideas to help figure out your requirements.
  • ConcessionsHow to use/ troubleshooting.
  • Mechanical BullsQuestions and details related to Mechanical Bull.
  • Space RequirementsHow much space will I need?
  • Zorbs/Hamster BallsInformation related to Zorb Hamster Balls.
  • Virtual RealityInformation related to virtual reality events.

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