I'm having trouble checking out on the website — can you help?

Most online checkout problems come from one of two things:

1. Billing address mismatch — the address on your card must match what you typed (including apartment number). Even a small discrepancy will cause the system to reject the card.
2. Card type — we accept Visa, Mastercard, Amex, Discover. Some prepaid or gift cards don't process online.

If something else looks off (price changed, fee surprise, error message), let us know — it may be a bug on our end and we'll fix it. Call us at (281) 606-5867 — we can process the order manually in about 60 seconds.

Updated on: 06/05/2026